Functions and Responsibilities:

• Welcome and provide friendly, professional, personal service to all members and CO-OP guest members.
• Receive and accurately post member’s financial transactions in accordance with Auburn University Credit Union’s standards and protocols (i.e. placing appropriate holds, examining checks for proper endorsement, etc.)
• Provide routine information concerning credit union services.
• Balance daily transactions, teller totals, and branch totals.
• Process service requests for members such as stop payments, check orders, address changes, card ordering, and account maintenance.
• Accurately open and close membership accounts.
• Prepare Currency Transaction Reports as needed.

Basic Requirements:

• Ability to maintain a high degree of confidentiality.
• Must have excellent written and verbal skills, positive attitude, pleasant demeanor, and professionalism.
• Must have the ability to use computer systems, organize transactions and accurately handle money.
• Maintain a dependable record of attendance and timeliness.
• Maintain a professional work environment and businesslike appearance.
• Adhere to internal controls, operational procedures and risk management policies.